Process and Pricing
Fulfillment costs can be complex, with hidden charges and unclear rates. We don’t provide off-the-shelf fulfillment costs and pricing. Instead, we discuss your needs and present a tailored solution.
- Flexible rates depending on your stock levels and order volumes
- Bespoke quotes tailored to your business, products, and needs
- All our services are Activity based unless you have singular specific monthly needs
eCommerce Fulfillment is very product specific so understanding the logistics of your products maybe be crucial, to tailor make your customers journey into and out of our specifically designed eCommerce facilities worldwide. We are independent and focussed on maximum efficiency. So, for us to really help with the evaluation process it is important we understand your vision, product and process to ensure that you and your brand get the best attention from an IWF worldwide strategic partnership.
We specialise in fulfillment for fast-growing brands that sell direct-to-consumer online:
- We conduct a deep dive into your business and provide a detailed needs analysis.
- We create a Solution with a tailored proposal.
- We discuss a comprehensive transition plan with you and your team to agree milestones and timelines, eliminate business disruption and deliver a smooth switch to us.
- Our on-boarding specialist will train your team on our platform, help configure your account and optimise how you work with us.
- We will provide a reliable, scalable fulfillment service with clear service-level agreements, cloud-based, real-time updates, and human support.
- A dedicated client success manager will offer regular account reviews, provide advice for growing with us and seek feedback on our service.